SHIPPING & RETURNS

SHIPPING POLICY

Depending on your order weight and product size, the following shipping options are available:

 

Flat Rate Ground Shipping USPS* – 3 to 8 business days.

USPS Priority Mail – 1 to 3 days in most locations.

 

For the cardholder’s protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.

Shipping Delays

 Shipping delays may occur due to backorder items, out-of-stock items, holidays, natural disasters, or carrier delays. Please keep in mind holidays and weekends do not count as business days and should be considered when calculating shipping times.

We will communicate with you through email on any out of stock items or identified delays.

Please note: Deliveries to APO/FPO/PO boxes cannot be time-frame guaranteed nor can the package be tracked. We recommend all deliveries be made to a physical address so packages can be tracked and delivered more efficiently.

RETURN & EXCHANGE POLICY

We will gladly accept returns on all eligible products (altered  packaging/product, worn, having scents, or damaged items are not eligible for return) postmarked back to us within 30 days of receiving.

For any returns, you must pay for shipping back to us.

A 15% restocking fee will apply to returns.

Returns must be sent to:

 

TKC Beauty Supply 

3253 E South St Suite J-108

Long Beach, CA 90805